Privacy Policy of Versalista

At Versalista, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you engage with our guided tour services in Versailles. By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect various types of information from and about users of our services, including:

Personal Information: This may include your name, email address, phone number, and any other information you provide when you book a tour or contact us.
Payment Information: When you make a purchase, your credit card information and billing address may be collected. We do not store your credit card information but rely on trusted third-party payment processors.
Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, referring/exit pages, and date/time stamps.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

How We Use Your Information

We may use the information we collect for various purposes, including:

To process your bookings and manage your tours.
To communicate with you regarding your bookings, inquiries, and promotional offers.
To improve our website and services based on user feedback and usage data.
To conduct research and analytics to enhance user experience and marketing strategies.
To comply with legal obligations and protect the rights and safety of our users and others.

Legal Basis for Processing Personal Data

In accordance with applicable data protection laws, we process your personal data based on the following legal grounds:

Your Consent: By providing your personal information, you consent to the collection and use of your information for the purposes outlined in this Privacy Policy.
Contractual Necessity: We need to process your information to fulfill our contractual obligations to you when you make a booking.
Legitimate Interests: We may process your information when it is necessary for our legitimate interests or those of a third party, provided it’s not overridden by your rights.

How We Share Your Information

We may share your information with third parties in the following contexts:

Service Providers: We may share your information with trusted third-party service providers that help us operate our business, such as payment processors, IT services, and marketing agencies.
Compliance with Law: We may disclose your information to comply with applicable laws, regulations, or legal requests, or as necessary to protect the rights, property, or safety of Versalista, our customers, or others.
Business Transfers: If we undergo a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You have the right to request a copy of the information we hold about you.
Rectification: You can request that we correct any inaccurate or incomplete information.
Erasure: You may have the right to request the deletion of your personal data, subject to certain exceptions.
Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
Objection: You can object to the processing of your personal data based on legitimate interests or marketing purposes.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under this age. If we become aware that we have collected such information, we will take steps to delete it promptly.

Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications to the policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us through the means provided on our website.