Terms & Conditions

Terms of Service

1. Introduction

Welcome to Versalista! These Terms of Service govern your use of our guided tour services focused on exploring the majestic Palace of Versailles and its gardens. By accessing or using our services, you agree to be bound by these terms. If you do not agree to these terms, please do not participate in our tours.

2. Definitions

In these Terms of Service:

  • ‘Company’ refers to Versalista, the guided tour service provider.
  • ‘User’ or ‘You’ refers to any individual or entity accessing our services.
  • ‘Tour’ refers to the guided experience offered by Versalista at the Palace of Versailles.
  • ‘Booking’ refers to the reservation made by the User for a specific Tour.

3. Acceptance of Terms

By accessing our website or booking a Tour, you confirm that you have read, understood, and agree to comply with these Terms of Service. The Company reserves the right to change these terms at any time, and you are responsible for reviewing them periodically.

4. Services Provided

Versalista offers guided tours of the Palace of Versailles, including but not limited to:

  • Guided tours of the interior of the Palace.
  • Guided walks through the gardens and grounds.
  • Special themed tours and experiences based on availability.

5. Booking and Payment

To secure your place on a Tour, you must complete the booking process and make the necessary payment. The following terms apply:

  • All bookings must be made via our website.
  • Payment is due at the time of booking.
  • Prices are subject to change without prior notice.
  • All prices are inclusive of applicable taxes unless otherwise stated.

6. Cancellation and Refund Policy

We understand that plans can change. Therefore, we have established the following cancellation policy:

  • Cancellations made more than 48 hours prior to the Tour will receive a full refund.
  • Cancellations made within 48 hours of the Tour will not be refunded.
  • Changes to your booking may be accommodated, subject to availability and request prior to the cancellation window.

7. User Conduct

As a User of our services, you agree to conduct yourself in a respectful and lawful manner during the Tour. This includes, but is not limited to:

  • Following the instructions of the tour guide.
  • Respecting the rights of other participants.
  • Not engaging in harassment, intimidation, or disruptive behavior.

8. Health and Safety

Your safety is our utmost priority. We ask that all participants comply with the following health and safety guidelines:

  • Inform the tour guide of any medical conditions that may affect your ability to participate in the Tour.
  • Follow all posted safety rules and regulations while on the premises.
  • Adhere to local health guidelines, including any COVID-19 safety measures in effect at the time of the Tour.

9. Intellectual Property Rights

All content provided by Versalista, including but not limited to text, images, and promotional materials, is the intellectual property of the Company. Users are prohibited from using any of our content without prior written consent.

10. Liability and Disclaimer

Versalista is committed to providing high-quality tours; however, we cannot be held liable for:

  • Any injury or damage incurred during the Tour.
  • Loss of personal belongings.
  • Any delays or cancellations beyond our control, including but not limited to unforeseen events or weather conditions.

All Tours are conducted with care, but participation is at your own risk.

11. Limitation of Liability

In no event shall Versalista be liable for any indirect, incidental, special, or consequential damages arising out of your use or inability to use our services. Our total liability in any circumstances is limited to the total amount paid for the Tour in question.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Versalista operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

13. Changes to Terms of Service

Versalista reserves the right to amend or update these Terms of Service at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

14. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms of Service constitute the entire agreement between you and Versalista regarding your use of our services, superseding any prior agreements or understandings.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us through our website’s contact form.

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